PRIVACY POLICY Neodymium Audio (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting the data of our B2B partners and professional sound engineers. This Privacy Policy describes how we collect, use, and disclose Personal Information through our platform, neodymiumaudio.in.
COLLECTION OF INFORMATION We collect information when you create a business account, request a bulk quote, or interact with our support team. This includes:
- Business Contact Info: Name, company name, GSTIN, business address, email, and phone number.
- Transaction Data: Records of your bulk orders, inquiry history, and payment preferences.
- Technical Data: Device and network information to ensure secure access to our B2B portal.
PURPOSE OF COLLECTION
- To process your bulk orders and manage B2B shipments.
- To provide technical support and warranty updates.
- To communicate product launches, price updates, and wholesale offers.
- To comply with legal tax and financial regulations.
DATA SHARING We do not sell your data. We share necessary information only with our authorized logistics partners and payment gateways to fulfill your orders. We may disclose information if required by law for tax audits or regulatory compliance.
SECURITY We use enterprise-grade encryption to protect your transaction history. If you identify any vulnerability, please report it to support@neodymiumaudio.in.
GRIEVANCE OFFICER Name: Jaideep Singh
Address: 171, Main Road, Khera Kalan, G.T. Karnal Road, Delhi-110082
Email: support@neodymiumaudio.in